JAMES E. LUKASZEWSKI is the founder and president of The Lukaszewski Group. Named by PRWeek as one of 22 "crunch-time counselors who should be on the speed dial in a crisis", he has personally counseled thousands of executives across organizations large and small. A Fellow of both the Public Relations Society of America and the International Association of Business Communicators, he served 22 years on the New York University faculty and has advised more than 300 clients.

HELIO FRED GARCIA is president of the crisis management firm Logos Consulting Group and executive director of the Logos Institute for Crisis Management and Executive Leadership. With over 45 years helping leaders build trust across six continents, he teaches at NYU's Stern School of Business, the TRIUM Global Executive MBA program, and Columbia University. He is a member of the Forbes Coaches Council and recipient of the PRSA-New York John W. Hill Award for lifetime achievement.