Welcome to The Process, a therapy retreat on the North Devon Coast. Five delegates have assembled to face up to their issues. David, a hotshot lawyer, must overcome the perpetual sense that he is an outsider. Sujitha, a veteran German traveler, is an outsider too - in her home country. Sheila, a middle-aged executive, keeps on falling for charming but narcissistic men. Nathan appears to be totally 'together' - what is his problem? Lola needs to balance her desire for independence with her traditional British Asian family. Louise, the therapist, who has risen from poor roots in Brooklyn, seems totally in control - but does she have her own unresolved issues too? And alongside them is Jacob, the mysterious creator of The Process, whose dark past has up until now, been largely undetected. But technological changes are fast catching up with the other side to his 'creativity'. What will happen if his two worlds collide?