Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response may be to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
- Understand what makes difficult people tick and how best to handle them
- Learn ways to confidently stand up to others and resist the urge to attack back
- Develop strategies to calmly navigate emotionally-charged situations
- Deal with all kinds of difficult people - hostile, manipulative and the impossible
- Know when to choose your battles, and when to walk away
Why let someone else's bad attitude ruin your day? This second edition of How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
Simple strategies to keep the problem people in your life at bay
This second edition of How to Deal with Difficult People arms you with the tools and tactics you need to handle all sorts of difficult people: the highly critical, the uncooperative, the incessantly negative, and the downright mean. In the book, Gill Hasson helps you understand what makes difficult people tick and how to deal with them.
You'll explore the best ways to confidently stand up to others while resisting the urge to attack back. You'll also discover how to calmly navigate emotionally charged situations and handle all kinds of difficult people, from the hostile to the manipulative and the just plain impossible, without shrinking, sulking, or becoming defensive.
Don't let someone else's bad attitude ruin your day. How to Deal with Difficult People is the perfect resource for anyone who's ever been forced to interact with challenging personalities. It offers proven tactics and time-tested strategies that will make your life less stressful and much easier.
