Good communication is fundamental to effective nursing, and the teaching of interpersonal skills is now an established part of all nursing courses, at both pre-and post-registration level.

The book meets the student's needs, and is specifically tailored to nurses. It interweaves theoretical concepts of communication into the analysis of everyday nursing situations. This approach makes the book more interesting to read and has the added benefit of encouraging reflective practice.

After reading and studying this book, students and qualified staff should be better able to make sense of face-to-face communication and know how their interactions can be improved.

Applies theory to nursing practice

Includes assignments drawn from varying nursing contexts

Focuses on the real world of nurses and their communication needs

Completely updated and revised.

The new edition has been thoroughly revised and has a new layout which is as follows:

PART A - Introduces readers to the broad principles of communication and their application in a wide range of situations.

PART B - comprises of in-depth content relating to the specialist communication, knowledge and skills required of nurses caring for patients/clients covered by the 4 branch programmes, i.e. adults, children, people with mental illness and people with learning disability.

PART C - covers the specialist communication needs and skills required of the registered practitioner at all levels following qualification.