Jim Arlow has been programming and designing object-oriented software systems since 1990. He has created object models for blue chip companies such as British Airways and M&G. He is a respected OO consultant in Europe and has written and delivered many training courses on object technology and Java. Jim is a regular speaker at conferences such as Object World, and has been an invited speaker at University College London, City University, and the British Computer Society.

Ila Neustadt has worked in IT for British Airways for more than twenty years and has experience of all parts within the IT development life cycle. She worked in the strategy department modeling the architecture process and developing architecture training, and acted as program head for the graduate business analyst program. Ila now coordinates skills development for BAs IT staff.