STEVEN PETROW is an award-winning journalist and columnist for the Washington Post and USA Today, as well as a regular contributor to The New York Times. His essays on aging, health, and yes, civility, often appear on the "Most Read" lists, and you've likely heard him on NPR or one of your favorite-or least favorite-TV networks. His previous books include Steven Petrow's Complete Gay & Lesbian Manners, The Lost Hamptons, and When Someone You Know Has AIDS (3rd edition), among others. His TED Talk, "3 Ways to Practice Civility," has garnered nearly two million views, and he is a past president of NLGJA: The Association of LGBTQ journalists. Petrow lives in Hillborough, NC. Visit his website at: StevenPetrow.com, follow him on Twitter @stevenpetrow, and find him on Facebook: stevenpetrow.